TopGun Software Problem Solver
Problem: What is the eSignal Symbol for EUR/GBP or other currencies?
Solution: For all USD based pairs just use the other currency's
For further clarification please View Signal's Symbol Guide
Problem: UnAuthorized User
Solution: This just means you haven't registered your eSignal
login in our database and our program will
Problem: I can't login!
Solution 1: You may not have installed
Download and install it first before
Solution 2: Enter your eSignal Login and password.
If you get the below error box it means you entered an incorrect Login and/or Password.
can't resolve it yourself go to
eSignal's Live Rep
page and they can help you. We do
If you login incorrectly you will also see eSignal's Data Manager as
Red (left) in your
Problem: Charts just never load
Solution 1: This is usually caused by one of three issues. The
first is either an incorrect login/password.
If you see this than go to the problem above and work with eSignal to fix.
Solution 2: If you have a Green eSignal data manager then when
bringing up TopGun click the box that
Solution 3: Because TopGun uses web authentication and
communicates with eSignal's data manager
To Uninstall anti virus click Start Window, Control Panel, Add/Remove
Programs and find the offending